Every question asked. Every answer recorded. Full audit trail.
Centralised RFIs, responses and correspondence archive with full audit trail. No more digging through inboxes to find what the client said three weeks ago.
RFI responses buried in email are a claim waiting to happen.
During a tender, your bid team sends clarification questions to the client. The answers come back via email, sometimes through a portal, sometimes via a PDF addendum. Those responses directly affect how you price the work, what assumptions you make, and what commitments you include. They're contractually significant.
But where do they end up? Scattered across individual inboxes. Maybe someone forwards them to the team. Maybe they don't. When the project starts and a dispute arises, the site team has no idea what clarifications were issued, what the client agreed to, or what your bid assumed based on those answers.
The RFI & Communication Log centralises every question, response, and piece of tender correspondence in one searchable archive. Every item is timestamped, attributed, and linked to the tender. When the project moves to delivery, this log feeds directly into the Handover Pack so the site team has the full communication history from day one. No digging. No ambiguity. No "I didn't know they said that."
Centralised archive
All RFIs, responses, addenda, and tender correspondence in one place. No more searching through five people's inboxes.
Full audit trail
Every communication timestamped and attributed. When you need to prove what was agreed during the tender, the record is there.
Searchable history
Find any clarification, response, or piece of correspondence instantly. Filter by date, topic, or tender stage.
Handover continuity
The communication log travels with the project into the Handover Pack. Site teams inherit the full picture of what was discussed.